The scariest malpractice attorney in the city, Neena Broderick (Julianna Margulies) comes to Sacred Heart to wreak havoc. Everyone is afraid of her steely personality except for Dr. Cox, who seems to thrive on it. Things go from bad to worse when Cox and J.D. realize that their patient, Mr. Steel, is Neena's father. Surprisingly, Neena asks J.D. to fill her in on what's happening with her father. Over coffee, J.D. realizes that Neena puts on the tough-girl act for her job but she really is sweet. Dr. Cox doesn't want to implant a defibrillator in Mr. Steel's chest because of the risks and he's not in a life/death situation, but Neena convinces J.D. to try and persuade him.

J.D. realizes that Neena is just playing him so that he'll do the procedure on her father. He later realizes that he has to do the right thing, so he tells Dr. Cox to do the procedure. Everything turns out fine. Even better, J.D. and Neena hook up at his apartment.

Patient Mr. Norman (Richard Kind), has returned for the 27th time complaining of yet another ailment. He's upset because his tennis serve hasn't bounced back since his shoulder surgery six weeks ago. Turk tries to tell him that it will take a while for the shoulder to heal. Meanwhile, Norman continues to stalk Turk, even following him home. Turk tells him that he's taken out a restraining order on him. Mr. Norman turns the tables on him by suing him, with Neena as his attorney.

Elliot tries to find a way to tell Doug that he's not cut out to be a doctor. But, it's later revealed that Doug would make a great pathologist. He seems to have an uncanny knack for figuring out how people died.